Building the perfect place to engage the world

What We Do

Digital age technology has revolutionised the way people shop and discover. To win over customers who have unlimited choices and access to information, you have to deliver world-class experiences.

Mason & Associates was founded on the idea that great design can change peoples’ lives. Brands that thrive are brands that have utility and extend their service offering well beyond purchase. We have a decade-long track record creating digital products and services that elevate brands and turn people into long-term fans and members. We were first to focus on user experience and continue to lead the industry in building breakthrough platforms that deliver value for our clients and their customers.


How We Do It

We apply digital product methods, rapid prototyping, usability testing, and iterative web design to create personalised, digital services to our clients’ customers. We can deliver platforms that extend across media channels, content curation, user experience, and product development.

Ours is not just a design capability; we transform business models to agile ones to tackle emerging technologies and disruption, industry regulations, and external factors. We leverage our insights about content, data, brand strategy, business, and technology to create innovative user experiences that offer consumers relevant, useful, and on-brand services. Ultimately, we build platforms that serve business goals that can be brought to market and managed both technologically and from an organisational perspective.

Why Us

We created Australia’s first responsive website in, providing users with a seamless online experience across devices. And for Commonwealth Bank, we worked on creating Australia’s first mobile banking app.

We put the customer at the heart of everything we do. As a result, we’ve helped our clients transform how people interact with their brands and have grown their businesses.