Mason & Associates is committed to providing you with the best possible customer service experience. Mason & Associates is bound by the Privacy Act 1988 (Cth), which sets out several principles regarding the privacy of individuals.
Collection of your personal information
This website can be viewed without providing personal information; however, to contact Mason & Associates’ customer service and support, you are required to share personally identifiable information.
Sharing of your personal information
We may occasionally contract other companies to deliver services on our behalf, including handling customer support enquiries. Those companies will only be permitted to use the personal information they need to provide the service. Mason & Associates takes reasonable measures to ensure that these companies are bound by confidentiality and privacy obligations regarding the protection of your personal information.
Use of your personal information
For every user who visits the site, we gather the following non-personally identifiable data, including geolocation, browser type and version, language, operating system, pages viewed, page history, page access times and referring website address. The information collected is used solely internally for monitoring visitor traffic, trends and delivering personalised content for you while you are using this site.
If our data practices change in the future we will use data collected from the time of the policy change and adhere to our updated practices.
Accessing Your Personal Information
You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You will be required to put your request in writing for security reasons. Mason & Associates reserves the right to charge a fee for searching for and providing access to, your information on a per request basis.